Here at Wolds Stoves we get many questions asked about our products and services. Below are many of the common questions and answers to these. Click on the questions below to reveal the answers

How long will my delivery take?
Most items on our website are kept in stock at all times, if your item is available in stock your delivery will be most likely be less than 5 working days. However if your item is not in stock we will contact you to give you an estimated delivery time
Do you have a showroom that I can visit?

Yes we have a showroom where you can come and see our stoves on show.  We also have flue pipes and fittings available to complete your purchase.

Our address is:

Wolds Stoves Ltd

Main Street


North Yorkshire

YO25 3QE

Our opening hours are Monday to Friday 9.00 am to 5.00 pm and Saturday 9.00 am to 4.30pm

Can I collect my order?
Yes, collections are welcomed and can be arranged by email or telephone. Payment must be processed prior to ordering
What is the difference between wood burners and multifuel stoves?
Firstly, you need to understand the difference between burning wood and burning multi fuels (mineral or solid fuels) such as anthracite or smokeless coal nuggets. To burn efficiently multi fuels require combustion air from underneath the fuel load (known as primary air, with this air control generally being at the bottom of the stove) – hence the open grate feature to let the air through to the fuel. Wood takes its combustion air from the top (secondary air, generally with the air control at the top of the stove) with the wood load burning from the top downwards. Wood fuel can therefore sit and burn effectively on a flat base so that stoves which are designated as woodburning stoves will either have a small grate or simply no grate at all, which easily allows the build-up of ash to create a heat-reflecting bed to help the wood burn better and protect the stove’s base.

Multi fuel stoves are designed to work well burning either wood or multi fuel. Their CE Tests (usually for wood and Ancit) show that there isn’t any real trade-off in efficiency between the two fuel types for this compromise.

What are the advantages of a stove over an open fire?
First and foremost – efficiency – and therefore running costs. Today the amount of fuel that you use, compared to the amount of heat that you get in return and what that heat will cost you to produce is naturally of great concern for most of The Stove Yard’s customers. You’d expect us to say this, but the truth is that open fires are incredibly inefficient with one study showing that they can actually make the rest of the house colder because of the amount of combustion air that they need to consume, including most of the warm air the fire is creating. Open fires, at best, operate around 15% efficiency compared with efficiencies of over 80% for some modern stove. stove owners will also get much more heat output per fuel load than from the same load in an equivalent open fire and the stove’s heat is also very controllable. Heat from multi fuel stoves and wood burners is also cleaner and therefore kinder to your decor and furnishings because the products of the combustion process are all contained within an enclosed fire chamber. This has the added advantage that smoky smells are virtually non-existent.

Finally, stoves are much safer when properly used compared to open fires. The stove’s heat-resistant glass will screen any potential sparks and prevent lighted fuel from rolling out.

What kind of stove do I need?
Your choice of stove should take into account many factors: the area you are trying to heat; whether or not your stove will be the primary heat source; which fuels you plan to burn (wood burning stoves will generally have a larger firebox with a wood ‘tray’, multifuel stoves will have a grate on which both wood and smokeless fuels will burn); safety factors such as clearances to combustibles; whether or not you have an existing chimney or fireplace, as well as aesthetic style considerations. Our showroom staff and home-visit surveyors can all help you arrive at the ideal solution to your heating requirements.
What is a chimney liner? Do I really need one?

In new build, Building Regulations have required since 1965 the installation of suitable Class 1 liners in a masonry chimney. These are usually composed either of clay, refractory concrete or pumice. We frequently advise the re-lining of many chimneys where poor materials have been used, or where they have been incorrectly installed. A common mistake made by many builders in the UK has been to install clay liners upside down, practically guaranteeing the leakage of creosote out of the chimney and into the fabric of the building.
Before installing a stove into an existing unlined chimney, it should be inspected by a Competent Person to determine whether it is safe to use without a liner. Older chimneys generally require lining and insulating, and the material used should be appropriate for the appliance being fitted. It is for instance both dangerous and illegal to connect a light duty flexible gas liner to a solid fuel appliance. The appropriate diameter liner should also be used, both to achieve the correct chimney draught, and to ensure that all the products of combustion are safely evacuated. The material most commonly used for retrospective lining is stainless steel. Where an existing flue is perfectly straight, rigid sections of fluepipe can be used: but where, typically, there are bends in the brick flue, a flexible liner is more appropriate. This is available in two grades of stainless steel: 316 and 904L, the latter being more corrosion-resistant and suitable for use with approved solid fuels.